---
title: "How can I get a refund?"
date: 2022-08-22
author: "nK"
---

# How can I get a refund?

Within 14 days of a first purchase, through the contact form at [visualportfolio.com/contact](https://staging.visualportfolio.com/contact/). Renewals and upgrades are not refundable.

The refund goes to the original payment method, usually within 24 hours, up to 5 business days depending on the bank. A refund ends the subscription, so Pro stops receiving updates and support.

See [Purchasing Pro](https://staging.visualportfolio.com/docs/getting-started/purchase-visual-portfolio-pro/).